Account Manager

Who we are:
Menusifu Inc. is a leading restaurant point-of-sale solution company based in New York that provides a comprehensive state-of-the-art restaurant management system for dine-in, take-out, delivery, and Cafes. As a SaaS provider, Menusifu covers all kinds of functional requirements from the upper-stream supply chain to restaurant internal management operation and even customers. Nowadays, Menusifu has more than 100 employees and 8 offices (headquarter located in Manhattan) all around the world. We, at Menusifu, are keen on providing you an intelligent yet fine dining experience from our innovative ordering system. We’re born to build smart restaurants.
Our team is young and energetic, enterprising and invincible. Menusifu has a broad-development platform to let you fully show your talents. Our mission stems from the passion of food, but beyond. If you crave it, then make it better! If you are a foodie with the same attitude, growth goals and entrepreneurial enthusiasm as Menusifu, please join now!
Stay hungry, Stay foolish!
What’s the role:
We are looking for an Account Manager to join us. The main job duties include managing a company’s relationship with customers, building long-term relationships, keeping clients or accounts as long as possible, finding new business. Our ideal candidate should have great negotiation skill and communication skills, be able to manage multiple projects and relationships simultaneously.
What you bring to the table:
 Generate sales among client accounts, including upsetting and cross-selling
 Serve as the lead point of contact for all customer account management matters
 Build and maintain strong, long-lasting client relationships
 Makes sure clients receive requested products and services in a timely fashion
 Communicates client needs and demands to employer company
 Forecasts and tracks client account metrics
 Manage projects within client relationships, working to carry out client goals while meeting company goals
 Identifies opportunities to grow business with existing clients
 Coordinate with staff members working on the same account to ensure consistent service
 Collaborates with sales team to reach prospective clients
 Service multiple clients concurrently, often meeting deadlines
 Keep records of client transactions
Who will be the best fit:
 BS/BA degree in Business, Marketing, Public Relation or related field
 1~2 years of working experience of account manager or similar role
 Experience with account management, client-focused solutions and client influential management
 Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time Management Skills,
 Understanding of payment merchant services, restaurant and hospitality industry is preferred
What we offer:
 Flexible working hours and locations
 Excellent Start-up culture with openness and inclusiveness
 Young and energetic team
 Great career growth opportunities
 Benefits including Health Insurance, FSA, PTO, etc.
 Unlimited office Snack box
 Mentor Program
 Competitive Salary package
 In-house family-style lunchtime

最近编辑时间: 2019-11-13